Organisation design
Structure options tested against your strategy, with the trade-offs written down and a transition plan.
Practice / Organisation
People and organisation design
A structure where everyone knows what they own, who they answer to and how decisions get made.
01Situations we are asked about
Sound familiar?
Typical starting points for this practice, in the words leaders often use.
The founder is still the bottleneck for every decision.
Two managers think they own the same thing.
We promoted our best people and lost our best practitioners.
We need a structure for the next stage of growth.
02The working model
Structure, spans and decision rights
An org chart tells you who reports to whom. The design work is the part it hides: spans that are too wide, and decisions that sit between roles.
- Amber: a span of control too wide for one manager to lead well
- Dashed line: a decision nobody clearly owns
- We agree decision rights before we redraw boxes
03What we do
Services in this practice
Role clarity
Role statements, accountability charts and decision rights so work stops falling between chairs.
Leadership team effectiveness
Leadership team charters, meeting rhythms and the habits that make a group of managers into a team.
Capability planning
The skills the strategy needs, where the gaps are, and how to close them through hiring, development or partners. Paired with CAQA family HR specialists where documents and HR rhythm need building.
04You leave with
Deliverables you keep
- An organisation structure and transition plan
- Role statements and an accountability chart
- A decision rights matrix
- A capability plan
05Programs
Build the capability in house
Management foundations
New manager program
The practical foundations of managing people and work, for people in their first management role or about to step into one.
Executive leadership
CEO and executive leadership program
For chief executives and senior leaders who want sharper judgement, a stronger leadership team and a steadier operating rhythm.
Built for your team
In-house team programs
Programs designed around your team, your work and your goals, combining any of our workshops with coaching and on-the-job practice.
06Accredited study
Related nationally recognised qualifications
Nationally recognised qualifications are delivered by CAQA, RTO 45459, and listed on Career Calling Courses. Our own workshops, programs and advisory are non-accredited.
Do you do recruitment?
Not here. CAQA Recruitment, part of the same family, can help once roles are designed.
Is this HR advice?
It is organisation and management advice. Employment contracts, awards and legal matters go to your HR or legal adviser.
Next step
Talk to an adviser about people and organisation design
Tell us what is on the table. An adviser will contact you within one business day to talk it through. Fees are quoted and agreed in writing before any work starts.